Smart Energy Council Frequently Asked Questions (FAQs)

General

Smart Energy Council - name change

On Wed 22 November 2017 the Australian Solar Council and Energy Storage Council announced that we are renaming and re-positioning our great organisation as the Smart Energy Council.

Why the change?

Since 1954 we have been advancing the cause of solar energy.

In 2014, we formally added energy storage with the creation of the Energy Storage Council.

But today the market is all about smart energy solutions.

Customers want cheap, clean, and smart renewable energy that is always available.

We will build the networks, advocacy and education needed to support this change.

What won't change?

Our commitment to strong advocacy won’t change. To solar, and energy storage.

Excellent events, marketing and networking opportunities.

Our Smart Energy Conference and Exhibition will continue to be the leading free to attend, industry run national and international event.

The Smart Energy Training Centre will continue to provide national training.

I am a member of both Council's what do I do?

No need to do anything. The Smart Energy Council will continue to deliver all of your member benefits. Your Smart Energy Council member tier will match the highest member tier of your current memberships.

For example, an Australian Solar Council Gold and Energy Storage Council Bronze member will become Smart Energy Council Gold members under the new framework.

What logos can I use on promotional material?

We recommend the new Smart Energy Council logo for all members – available in all new member packs, in your member resources section of this site or by emailing info@smartenergy.org.au

However, we understand that members have existing print and digital marketing and promotional material with Australian Solar Council and Energy Storage Council logos and use of these logos is also permitted.

For more information: If you have any other questions about the Smart Energy Council please contact cathryn@smartenergy.org.au

Purchasing from this site

You are required to set up a user account before purchasing items - i.e. memberships, event tickets or donations - from this site.

When placing orders, we recommend using the same email address as used on your user account and any previous orders.

If you change your email address, we recommend amending your email address in our 'My Portal' section.

Master Installer

How to access training courses

In the past we enrolled you to courses.  In the new system you should enrol yourself to each individual course.  See the FAQ on enrolling.

If you have already gone through the checkout process to add a course you will have access in My Portal.

  • Login to the website
  • Navigate to My Portal
  • View the link on the left side 'Online Courses'
  • Courses are included in your membership, so no additional charges apply to the Master Installer membership
  • Each course you have enrolled in that is not yet complete will have a link on the right side to take you to your training environment